FAQ

Your apartment will be available from 3:00 PM. If you arrive earlier, we are happy to store your luggage for you. For arrivals outside of reception hours, just give us a call at +43 6452 5451 or send us an email at office@apartment-altenmarkt.at.

Please remember to bring your ID card (EU) or passport, as well as a valid payment method upon arrival.

Breakfast: 7:00 AM to 9:30 AM
Wi-Fi: Available free of charge throughout the entire hotel.
An à la carte restaurant for dinner is located nearby. The restaurant is open only during the winter season.
E-bikes can be rented directly from our aparthotel.

Direct Booking
Book directly with us via email or through our website – we guarantee you the best price for direct bookings. You’ll always get the apartment you booked or even a free upgrade, if possible. Your wishes? We’ll be happy to accommodate them!

Apartments
The maximum number of guests for each apartment can be found in the description. Please ensure you select the correct room category and indicate the right number of guests. If you have any questions, we’re always here to help.

Arrival

Parking: You can conveniently park your car directly in front of our house.
Airport Transfer: The easiest way to get here from Salzburg Airport is by taxi. If you’d like, we’re happy to organize a shuttle taxi for you – just let us know in advance.

Payment
For your stay, we accept:

 – Cash
 – Visa
 – Mastercard
 – Debit Card
 – PayPal

A deposit is required before your arrival. You’ll find the exact amount in your reservation confirmation. The remaining balance (including breakfast, final cleaning, and local tax) will be settled at check-out.